Effective Date: November 10, 2024
Last Updated: November 10, 2024
Summary of Key Points
This summary provides an overview of how we collect, use, and protect your personal information. For more detailed information, please refer to the corresponding sections in the full privacy policy below.
What Personal Information Do We Collect?
We collect information based on your interactions with our services, the features you use, and your choices. This can include your name, contact details, account information, and payment data.Do We Process Sensitive Personal Information?
We do not process sensitive personal information, such as health or biometric data.Do We Receive Information from Third Parties?
Yes, we may receive information from public databases, marketing partners, social media platforms, and other external sources.How Do We Use Your Information?
We use your information to provide and improve our services, communicate with you, ensure security, and comply with legal obligations.Do We Share Your Information?
We do not sell your personal information to third parties. We only share your information as needed to provide services or comply with the law.How Do We Protect Your Information?
We implement organizational and technical security measures to protect your data. However, no online system is completely secure, so we cannot guarantee total protection against unauthorized access.What Are Your Privacy Rights?
Depending on your location, you have certain rights regarding your personal information, including the right to access, correct, or delete your data.How Can You Exercise Your Rights?
You can exercise your rights by submitting a request via email or through our contact form.
For more detailed information, please refer to the sections below.
Table of Contents
- What Information Do We Collect?
- How Do We Use Your Information?
- What Legal Bases Do We Rely On?
- When and With Whom Do We Share Your Information?
- Cookies and Tracking Technologies
- Social Logins
- Data Retention
- Security Measures
- Your Privacy Rights
- Do-Not-Track Features
- U.S. Privacy Rights (California, Colorado, etc.)
- Updates to This Policy
- Contact Us
1. What Information Do We Collect?
We collect personal information that you provide when using our services, such as:
- Personal Information: This includes your name, email address, phone number, mailing address, and account credentials.
- Payment Information: We collect payment details (e.g., credit/debit card information) for purchases. All payment data is processed by Stripe (Stripe Privacy Policy).
- Social Media Data: If you choose to log in via social media, we may collect your profile information from those platforms.
- Automatically Collected Information: We gather device and usage information, including IP address, browser type, and browsing activity, to ensure security and functionality.
2. How Do We Use Your Information?
We process your personal information for the following purposes:
- To create and manage your account.
- To provide and improve our services.
- To process payments and manage orders.
- To communicate with you about your account or services.
- To ensure security and prevent fraud.
- To comply with legal obligations.
3. What Legal Bases Do We Rely On?
We process your information when legally allowed. This may include:
- With Your Consent: For specific purposes, such as marketing communications.
- To Perform a Contract: When necessary to provide services you’ve requested.
- Legal Compliance: To comply with laws and regulations.
- Legitimate Interest: For activities such as improving services, securing platforms, or conducting marketing (where allowed).
4. When and With Whom Do We Share Your Information?
We may share your personal information in specific situations, such as:
- Business Transfers: In case of a merger, acquisition, or asset sale.
- Service Providers: We may share your data with trusted service providers (e.g., payment processors, marketing platforms) to deliver services.
We do not sell or rent your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store certain information about how you use our services. You can manage your cookie preferences in your browser settings. For more details, see our Cookie Policy.
6. Social Logins
If you log in using a social media account (e.g., Facebook, Instagram, Linkedin or X), we receive profile information from the social media platform. We use this information only for account management purposes.
7. Data Retention
We retain your information as long as necessary to fulfil the purposes outlined in this policy, or as required by law. For example, we may retain payment data for up to 3 years for accounting purposes. Once we no longer need your data, we will securely delete or anonymize it.
8. Security Measures
We use appropriate security measures to protect your information, including encryption and access controls. However, no method of online transmission or storage is completely secure, so we cannot guarantee absolute protection.
9. Your Privacy Rights
Depending on your location, you may have the following rights regarding your data:
- Access: You can request access to your data.
- Correction: You can request corrections to inaccurate information.
- Deletion: You can request deletion of your data, subject to certain exceptions.
- Opt-Out: You can opt out of certain uses of your data, such as marketing communications.
To exercise these rights, contact us at [email protected].
10. Do-Not-Track Features
We do not respond to Do-Not-Track signals because there is no current standard for responding to these requests. If a standard is established, we will update this policy accordingly.
11. U.S. Privacy Rights (California, Colorado, etc.)
If you are a resident of certain U.S. states like California, you may have additional rights, including:
- Right to Know: You can request details about the personal information we collect.
- Right to Delete: You can request the deletion of your personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To submit a request, contact us at support@kinexaiot.com.
12. Updates to This Policy
We may update this privacy policy from time to time. Changes will be indicated by the “Last Updated” date at the top. We encourage you to review the policy regularly.
